Radical Self-care Community Terms and Conditions  

1. Introduction

The Radical Self-care Community ("Platform") has been created by Carli Thorpe under the brand name Vitality Naturally. These Terms and Conditions ("Terms") govern your use of the online membership platform. By subscribing, you agree to comply with these Terms and the Community Aims and Guidelines. If you do not agree, then you may not use our services.

If you have any questions about these terms and conditions, or other questions relating to the use of the Platform and its content, you may email wellness@Carlithorpe.com or use the contact form via the website: https://carlithorpe.com/contact

The Platform content has been lovingly curated and will be added to, evolve and building over time. All content will be relevant to the theme of the Platform and in accordance with the Community Aims and Guidelines. There may be live elements to the membership in the form of online calls, webinars and group classes. Recordings may be made available of these live elements and will be accessible in the Platform.

2. Membership and Subscription

Membership is available on a monthly subscription basis, payable automatically each month once you have completed the checkout process. All payments are handled via Stripe.com. Payment is required in advance for each billing period and your subscription will automatically renew unless you cancel before the next billing cycle.

3. Access to the content

Upon completing the sign-up process, you will receive an email containing a link to access the Platform where all content is hosted. The member area can be found by clicking 'Member Login' on the website: https://carlithorpe.com/home

When you log in for the first time you will be asked to upload a photograph in order to create your member profile. You are required to upload a photograph that is a true and accurate representation of you.

Once you have logged in and created your member profile you will have full access to the Portal and you can interact with the content in accordance with the Community Aims & Guidelines.

Your username and password are for your use only. You must not share these with anyone else and doing so is a breach of these terms and conditions.

4. Cancellation Policy

You may cancel your membership at any time by e-mailing wellness@Carlithorpe.com or by using the contact form via the website: https://carlithorpe.com/contact

Your request for cancellation will be acknowledged and confirmed within 48 hours of receipt of the request, and cancellation will take effect at the end of the current billing period.

Access to the Platform will terminate at that time, including all content and resources.

Refunds will not be issued for partial use of the billing period.

5. Cooling-Off Period

In accordance with UK Law, new members have a 14-day cooling-off period from the date of subscription. If you cancel within this period and have not accessed the Platform or interacted with any content, you will receive a full refund.

To activate cancellation within the cooling-off period, please e-mail wellness@Carlithorpe.com and your request will be actioned within 7 calendar days.

If you have accessed the Platform or interacted with any content, the right to a refund is forfeited, but you may revert to clause 4 above and cancel your membership accordingly.

6. Termination of Membership

We reserve the right to terminate any membership without notice if a member acts outside these Terms, or the Community Aims and Guidelines.

Grounds for termination may include, but are not limited to, harassment, offensive behaviour, misuse of content, breach of confidentiality, breach of copyright or intellectual property rights.

7. Intellectual Property

Upon payment and once you have have completed the membership sign-up process, you are granted a royalty free, non-exclusive licence to use, for your own purposes only, the content available within the Platform.

All content, including but not limited to text, videos, graphics, and all digital resources, is the intellectual property of Carli Thorpe, under the brand name Vitality Naturally and the Radical Self-care Community or its licensors.

The licence does not include the right for you to copy, share, distribute, reproduce, or authorise non-members to access or use any content without prior written permission.

Any breach of this clause will result in immediate termination of your membership.

8. Third party links

Any third party links, including affiliate links, are included with best efforts to ensure they are relevant and of high quality. They are to be used at your own risk and for information purposes.

Carli Thorpe and Vitality Naturally take no responsibility for third party content, opinions, omissions or errors. Please refer to the third party for their terms of business and privacy policies.

9. Limitation of Liability

We do not guarantee uninterrupted or error-free access to the Platform. Any liability arising in any way out of the performance or non-performance of the Platform, or its content is expressly excluded.

We will have no liability for any personal, indirect or consequential losses, damages, or expenses suffered by you, however caused including, but not limited to, loss of anticipated profits, goodwill, reputation, business receipts or contracts, or losses or expenses resulting from third party claims.

Our aggregate liability to you, whether for negligence, breach of contract, misrepresentation or otherwise, will in no circumstances exceed the cost of the provision of the services which gives rise to such liability in respect of any occurrence or series of occurrences. except where required by UK law.

10. Force Majure

We will not be liable for failure to provide services where it is not reasonably practicable to do so due to circumstances beyond our control.

11. Data protection

To enable Carli Thorpe and Vitality Naturally to deliver the services, we have your authority to process personal data on your behalf in line with the UK Data Protection Act 2018.

When we do so, we will take appropriate measures designed to protect against improper processing, loss of or damage to, such data. We will act only on your instructions and answer your reasonable enquiries to help you monitor our compliance with this clause.

12. Disclaimer

The information provided on the Platform is for educational and informational purposes only. It does not constitute therapy, medical advice, diagnosis, cure or treatment of any kind.

Any actions and decisions you make as a result of the information contained within the Platform are entirely at your own risk.

The Platform is designed to complement (not replace) other healing modalities, coaching, mentoring, therapeutic and medical interventions that you might be having. Always seek the advice of your medical professional, therapist or healthcare professional when making changes to your regime.

The Platform is not suitable for the processing or healing of trauma. It is not a survivor-specific focus group or suitable for those in urgent need of crisis support, experiencing severe and active mental health conditions or suicide ideation.

In joining the Platform, you agree that you take full responsible for your own health and wellbeing and agree to consulting a healthcare professional before making any medical decisions.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

14. Contact Information

If you have any questions regarding these Terms, or you wish to make a complaint, please send an e-mail to: wellness@Carlithorpe.com or send a request via the Contact Form on the website.

By subscribing to the Portal, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and the Community Aims and Guidelines.